Red Clay boasts the deep experience in Oracle Utilities (LODESTAR) Rules Language and supports that competency with strong ASP and Crystal Reports development skills.
Red Clay can cost-effectively, design, develop, deploy and support web-based applications, server-side transaction platforms or LAN-based client / server systems that fulfill your specific business requirements.
Red Clay is recognized as the #1 Pivotal CRM consulting firm in the United States. Red Clay offers complete Pivotal CRM implementation, integration, training, and support services for both new and existing Pivotal CRM installations.
Pivotal CRM is ideal for companies with specialized business models and robust in-direct sales channels offering.
Pivotal offers custom solutions for the financial services, healthcare, home building, real estate, legal services, and manufacturing industries.
The advantage of Pivotal’s industry-specific CRM applications is that they address underlying industry processes—saving your business from that first layer of customization and providing functionality that you can gain value from immediately. Our solutions are based on a customizable platform that allows you to make enhancements to suit the exact needs your business dictates—so you can stay nimble in the face of change.
With Pivotal CRM, you can deploy a solution that offers built-in best practices specific to your industry and provides a flexible technology foundation that ensures your ongoing success.
Sales Force Automation
Microsoft Outlook Integration
Microsoft Office Data Interaction
Team Selling
Quote and Proposal Management
Revenue Forecasting
Territory Management
Mobile Solution
Call Scripting
Opportunity Management
Relationship Management
Sales Efficiency Tools
Multi-Channel Sales Integration
Automated Price Calculations
Discount Management
Order Management
Competitive & Industry Intelligence
Expense Management
Sales Analytics
Service Automation
Service-Request and Issue Management, Queuing, and Tracking
Automatic Service Request Routing
Service-Level Agreement and Escalation Management
E-mail Management
Problem Resolution
Quality Management
Time and Activity Tracking and Management
Internal and External FAQ/Knowledgebase Management
Product Registration and Contract Management
Partner Management
Partner Recruitment
Partner Assessment and Enrollment
Lead Management and Distribution
Opportunity Management
One View of Partner Sales Cycle and Operations
Partnership Profile
CRM Analytics
Data Mart Schema
Data Integration and ETL Routines
Built-In Set-Up Wizards for SQL Server
Microsoft Office Integration
Open Interface to BI Viewers and Analysis Tools
Pre-Defined Sales and Marketing Reports and Analysis Templates
