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CRM Products and Services

Red Clay implements and integrates Microsoft and Pivotal CRM for companies of all sizes.

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Oracle Utilities / LODESTAR

Red Clay boasts the deep experience in Oracle Utilities (LODESTAR) Rules Language and supports that competency with strong ASP and Crystal Reports development skills.

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Development Services

Red Clay can cost-effectively, design, develop, deploy and support web-based applications, server-side transaction platforms or LAN-based client / server systems that fulfill your specific business requirements.

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CRM Implementation Services

 

With over 50 CRM implementations under our belt, Red Clay is experienced and equipped to handle projects ranging in size from family-run HVAC companies to multi-national manufacturers with locations across the globe.

Red Clay Consulting provides implementation and integration services for both Microsoft CRM and Pivotal CRM systems.

 

Every Red Clay implementation includes:

 

  • Development of project objectives and scope
  • Determination of critical success factors.
  • Detailed project plan
  • Dedicated project management
  • Translation of all functional requirements into design specifications
  • Process definition for those areas addressed by the application
  • Data migration from legacy systems
  • Microsoft CRM or Pivotal CRM system implementation and customization
  • Documentation of basic workflow between departments
  • Detailed design and installation
  • User acceptance testing of the system
  • Security testing
  • End user training
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