Project Definition: During the Project Definition phase the project scope, objectives, implementation plan, and project controls are defined and client and project stakeholders are identified.

Analyze: The Analysis phase, or Requirements Confirmation, is the portion of the process whereby client needs are thoroughly understood and documented by the implementation team. This includes the rules and process requirements that will be incorporated into the application as well as technical and performance requirements for the entire implementation.

Design: The Design phase is when the project team maps the client’s requirements to the proposed solution, configuration procedures and methods are defined, data mapping is performed, and an overall architecture of the system is identified. A documented design that satisfies the client’s business requirements is delivered and can be used for training.

Build: During the Development phase, application configuration and unit testing is performed to validate the design specifications.

Test/Train: During the Testing phase of the project, the application is thoroughly testing according to the User Acceptance Test Procedures and Test Plan created during the Design phase. The Testing phase is a full-function, integrated test of the custom configured application. Activities executed in this stage are required to achieve functional validation of the system prior to training and implementation.
Additionally, during the Testing phase of the project, users are generally trained. The Training and Deployment phase focuses on bringing all elements of the implementation together to transition to successfully using of the application. The training program is delivered to all types of stakeholders (e.g. administrators, managers, and employees). Red Clay offers several types of training that are customized to the client’s needs.

Deploy & Support: The Deploy and Support phase of the project is when the production environment becomes live and future support options for the solution are established. Typically, Red Clay will provide scripts and packages required for the system’s deployment and assumes that the client will manage the deployment to production, but if the client prefers that Red Clay deploy the system to a production environment, Red Clay would be pleased to discuss this with the client. Red Clay may provide production support as needed subsequent to the solution’s deployment or after status becomes “production” at the request of the client.